Frequently Asked Questions
Still have questions? Review the list of FAQ or list any questions or concerns in the message box in the Contact tab. If you’re ready to book your consultation today, click Book Now!
-
A 20% non-refundable deposit is required to secure all bookings. The deposit will be collected immediately upon booking confirmation. Please note that the deposit is non-refundable, but will secure booking dates. In the event of a cancellation, please refer to the rescheduling policy for further details.
-
Final galleries will be delivered digitally via a secure online website. From there clients will have full access to download high-resolution images, share with friends and family, and even order prints directly from the gallery. Clients will receive a link via email once galleries are available, so they can be enjoyed right away.
-
Galleries are expected to be delivered no later than 14 days from the day of session. This timeline enables for proper editing, revision and finalization of all deliverables.
-
Bookings more than five miles outside of the Albuquerque city limits will incur a custom travel fee. Travel fees will be based on the exact distance and will be determined after booking. All travel details will be confirmed five days prior to session.
-
Each booking includes one location for the Express and Essentials packages. Elite Package is custom based on clients needs and calculated during booking consultations. If a client wants to add an additional location to an Essentials package, there will be an upcharge that varies based on distance and time. A custom quote will be provided for any additional locations once booking details are finalized.

